Customer Support

At Balance Engineering, industry-leading customer support is a cornerstone of our operating philosophy. Whether you need spare parts and service for your current product, want to inquire about a new machine or instrument, or need to correspond with one of our engineers, our highly-qualified staff stands ready to help you. We will always respond promptly and effectively to all your support requests.

You can contact our support staff at these e-mail addresses:


Spare Parts: (24 Hr. FAX: +1-330-541-9112)
Accounting:  (FAX: +1-330-541-9116)